Quality standards

These aren't marketing promises — they're the operating rules of the platform.

Licensed trades, no exceptions

Work that Ontario regulates goes to people licensed for it: electrical to Licensed Electrical Contractors (with ESA notifications where required), gas work to TSSA-certified technicians, plumbing to licensed plumbers. Home-Maintenance.ca does not claim to hold these licences itself — it routes regulated work to contractors who do.

Permits are part of the plan

If a job needs a municipal building permit, that's identified at the quoting stage — not discovered halfway through. We point homeowners to their municipality's building department rather than guessing at local rules.

Honest scope, honest quote

The quote reflects the job you described. If opening things up reveals more (it happens — especially in older homes), the change is explained and priced before more work proceeds.

Safety materials taken seriously

Homes built before the 1990s can contain designated substances like asbestos in certain materials. Where that risk exists — popcorn ceilings, some insulation and flooring — testing comes before disturbance, and abatement is handled by licensed firms.

Straight communication

No invented reviews, no inflated numbers, no pressure tactics. If we can't do a job well, we say so.

These standards are the responsibility of Azaanex Inc. (Ontario corporation no. 1766541-5), 5-145 1/2 Church St, Toronto, Ontario M5B 1Y4 — the company behind Home-Maintenance.ca. If work falls short of them, please tell us through our complaints process.